Frequently Asked Questions

We are happy to visit all of our customers and conduct a free site survey. From this we're able to give you an estimate that will be valid for 30 days. It's all part of the service.  

We are committed to only using marine-grade stainless steel, which, unlike inferior metals, never rusts or tarnishes. 

We are able to provide a supply-only service on some of our products. Please speak to our team if you're thinking of installing your own system. 

At Devon Stainless, our specialists are able to provide you with details of the correct building regulations, including glass thickness, heights of handrails and much more. Contact us today to arrange a detailed site evaluation. 

We require payment to be made via bank transfer. Our payment terms dictate that a 50% deposit is made upon order, with the balance to be paid when you're happy with your finished project.  

We provide a full 10-year warranty for all of our balustrade systems. All information can be found below.